Customer support in different ways: JelitaNews
Customer support in different ways: JelitaNews

Customer support in different ways: JelitaNews

Contact the Lion Air Call Center for complete information

The Lion Call Center is a necessary service to get information for passengers and potential passengers. Services like this are very important, considering that the aircraft’s flight schedule is set and not at every opportunity. Customers then need to know the schedule to determine the departure time.

In fact, now it’s not hard to get information, thanks to technology, mainly because of the influence of the Internet. You can get different information easily and quickly through the use of phone and internet networks. Lion Air provides online services through a website, email or phone.

Different ways of providing a lion call center are deliberately provided so as not to complicate customers. This is to maintain the comfort and satisfaction of customers when using the services we offer. In this way, you will be happy and will take care of the continued use of Lion Air.

General summary of Leon Air, the Indonesian airline

Lion Air is known as a professional and experienced private airline in Indonesia. When customer satisfaction service is prioritized, it’s not surprising that there are different ways to contact the Lions call centre . Customers get comfort when they receive information that is very quick, accurate and accurate for different purposes later on.

It was founded in October 1999 and began broadcasting for the first time on June 30, 2000. Since the community first received it because of its service and affordable price. So, it can not only be used by the upper class in the middle, but it can be afforded for all circles.

Leon Air air ensures safety, comfort, safety, consistency and commitment to the provision of flight services. This is evidenced by the quality of the service, which does not need to be questioned by different sides. Including Lion’s call center, which is always considered to help customers  get information faster, easier and more convenient.

No wonder the lion air has big names with large numbers of customers from different circles. It has officially been an airline for Miss Universe and Putri Indonesia since 2014. And to have different cooperation between countries is a proud achievement as an airline.

Visit the Resmi website for complete information about Lion Air

Having lion call center services to  make it easier for anyone to get information. We realized that the easiest way to get information was to take advantage of the Internet. Therefore, lion Air has a website managed as well as possible to provide complete information that is quickly and easily accessible.

You can get various important information from the official website, one of which is about flight information. On the main page, there’s a feature that allows you to easily find flight information. Please enter your town, city destination, departure date and date of arrival and then click on the search button.

The results are shown immediately and provide detailed information that  can be evaluated for the selection of the collision. You can see the flight schedule and if there is no schedule, you will also receive complete information. This is very useful as it will save you more time to find information about the flight schedule.

There are other features on the official website that are very useful for you to dig up information easily. These include the roles of managing books, travel, lion experiences and about us. You can obtain different information in one place only by using an Internet network connection.

At the very bottom of the official lion air website there is a menu about profiles and CS services. You can get information about the center contacts or  various ways the customer service will be used. There is also a booking guide, about us, a help center, terms and conditions and also professions.

Customer support in different ways

Customers can use Lion center’s call for free  and complete freedom. You can use the services provided to get information, ask questions or provide criticism. You don’t need to be confused about where to find the information as much as you can use some simple methods below.

  1. Customer service by e-mail

Lion Air is always open  to receiving your messages by email to customercare@lionairgroup.com address. We are willing to help you by saving what needs to be asked clearly and adding a subject. We try to respond quickly to the emails, but because of the large number of incoming emails, we have to wait patiently for the response queue.

  1. Contact by phone

If you want to call directly because you are more comfortable, you can contact CS. Call only the following phone numbers:

  • Indonesia only (+6221) 6379 8000

2.2Singapore Country (+65) 6339 1922

  • Malaysia (+60) 03 7841 5333
  • Australia Country (+6280) 4177 8899
  • Through online forms

Lion’s call center was  also dedicated in the  form  of  an online form available on the official Lion Air website. You will need to enter your first name, last name, phone number, email, address, city and country. Then you can fill in a special message field that will meet your contact requirements.

  1. Arrive directly to the store

If you are struggling to use customer service online, please contact your nearest office. The location of the branch is mostly regional in Indonesia, so search only the nearest area. Like Banyuwangi, Bandung, Jakarta, Banjarmasin, Jambi, Bangkok, Batam, Bandar Aceh and many others.

Tips for proper and proper use of customer care services

When contacting Lion’s call center  , he also noticed ethics when using it to provide comfort to each other. We feel comfortable providing information or quickly resolving the obstacles you are experiencing. Follow the following 3 simple tips to help you get the best customer service.

  1. Use good language

Make sure you use good and good language to make it easier to read or hear. Do not use regional languages that are difficult to understand, but use Indonesian according to the rules. So we can give you a tactical answer and don’t understand what you want to say is wrong.

  1. Use the email topic

Tips for sending messages by e-mail should know the topic at the beginning of the message. For example, you want to get information on how to change an aircraft’s flight schedule. For example, note the subject of the schedule of information change so that it responds more quickly and receives an immediate response than an obscure email.

  1. Bring a brief and clear

The use of customer service is not about long-term air or too much lip service. It is better to communicate information in a short and clear way so that it does not take time. This is highly valued by CS because it can quickly provide information so it can help other customers immediately.

Websites are the best option to get information online easily and very quickly. Lion Air offers a variety of customer service options to seek information, complaints, or suggestions on criticism. Use methods to contact Lion’s call center ,  such as email, phone, or arrival directly.

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