Call Center JNE, track the number and service
Information about JNE call centers can be very sought after when you send or receive goods using JNE, but the goods do not arrive. JNE is one of the delivery services that so far is still widely used as an option.
Of course, having an affordable package price to make on-time deliveries are some of the reasons why so far JNE still has many loyal users when there are so many similar services on the market.
So far, JNE has become one of several leading delivery service options in Indonesia. JNE still has hundreds of offices spread across Indonesia, even in several cities. JNE is continuously expanding its network.
JNE’s services have also experienced developments since the company’s creation, JNE not only serves the delivery of goods in the regular period, but also has other delivery services ranging from express to services at economical prices. To improve customer service, JNE still has a JNE call center that is ready to help you.
JNE Delivery Services Overview
JNE is the largest cargo transport company, which still has up to thousands of agents today. Thousands of these agents are scattered throughout Indonesia. Unlike other transport services, which have a minimum requirement for the weight of goods, JNE does not have a minimum limit of goods. Founded in 1990, JNE started its activities with only 8 employees.
Jne’s initial capital was 100 billion, initially this company only dealt with import and export activities, such as importing goods, documents and customs shipments. Deliveries are also made from abroad into the country.
After a year of creation, JNE finally began to expand its roots to the international and joined the association of post companies, until finally JNE focused on the domestic market and experienced a very rapid development. In 2002, JNE purchased a building as its home office.
The services provided by JNE are also increasing, which is why the JNE call center is also getting more crowded, you can’t just send common REG packets. Various services owned by JNE, such as express, super speed. YES, OKE, JNE Loyalty Card, Money Remittance, JNE Pick up, Land Transportation, Shipping, JNE Logistics, Warehouses and many others.
When other companies saw growth of 10% per year, JNE had growth of up to 20%. This is also due to various methods and innovations owned by JNE, such as media available to monitor goods, goods have transportation insurance for the existence of a ball collection method.
JNE call center phone number
Call centers are services with a very large and vital role, even call centers are communication media that connect businesses and consumers. In the same way with the call center owned by JNE. Unlike other companies, JNE has a call center service that is so fast and responsive.
This call center service is provided to support customer convenience. You can contact JNE’s call center service anytime, anywhere you need, even when you’re abroad. This call center service is also not only intended for loyal JNE consumers.
This call center service is also intended for potential consumers who want to know jne services more, so contacting the call center is the most appropriate step before arriving at the JNE branch, so please note jne’s call center .
JNE’s customer service is at jne’29278888 (021) 29278888. While jne’s office number is at (021) 566 5262, and Fax (021) 5671413. You can also contact JNE by firstname.lastname@example.org, so choose the easiest way to contact JNE services.
In addition to having the call center number, JNE also has a customer service center that will help yousolve problems. You can go to Ask Joni and pass on the complaints you’ve experienced. Subsequently, complaints will be answered quickly and responsively.
In addition to the call center, to ask about package issues, you can call the JNE office that corresponds to your regional area or according to your city. Normally, so you can get clarity on whether the package can be taken or not, or solve problems related to the package of goods.
Services Provided by jne call center
Like other company call centers, there are several types of services and complaints that you can transmit through this call center. First, the call center serves reservations to pick up goods. If you want to send goods through JNE and want the courier to pick up the goods, you can book a pick-up through the call center.
Second, when you want to know the product and service information. If you want to know the information and services of the product owned by JNE, you can contact jne’s call center directly, then customer service will explain all property products and services and can be adjusted to your current needs.
Third, look for information about the shipping fee. Before shipping the goods, we will definitely find out what shipping fee should be paid, so that there is no miscalculation, you can ask directly in the call center, especially if the item is a large package will be calculated based on the appropriate volume.
Fourth, find out the status of the shipment. In fact, we can now track packets that are sent easily online, but sometimes the trace experiences a delay in the update, if this happens, you can contact the call center and ask for clarity about the location of the last package.
Finally, for complaints and submissions of complaints. If you use one of the services, but the package does not arrive, you can make a complaint, so that later the package is placed first and faster to reach the destination place of delivery. In addition, you can also submit a complaint when the package is lost, since you must have insured.
Tips for calling jne’s call center
JNE has a lot of customers, so sometimes the call center is busy and you have to wait a long time. Not to happen something like this, there are some tips you can do. First, avoid contacting at peak times. Try to get in touch during the hours of the morning, avoiding contacts during office breaks.
Second, make sure the credit is sufficient. If you use a mobile phone to make calls, make sure again if the credit you have is enough, this is to avoid disconnecting the phone connection and you have to repeat explaining from the beginning again, especially if you want to complain about goods to the JNE call center.
Third, make sure you record the receipt. Avoid calling the call center directly if you want to make a complaint or find out the status of the goods delivery. You can register the receipt first and contact the call center, this is done so that there is not much time wasted.
Cases related to the delivery of goods will be definitely followed immediately by JNE customer service, so you don’t have to worry if the package doesn’t arrive or you want to file an insurance claim. As long as all procedures are done correctly, jne’s call center will definitely help you happily.