Social media-based customer service: Mocipay
Social media-based customer service: Mocipay

Social media-based customer service: Mocipay

Read more about Halo call center from Telkomsel

Currently, it is certain that everyone needs a contact center  , such as  a Halo call center  , for those who are Telkomsel provider users.

Because if a person finds problems or inconveniences when using the services of the company, no one can help him except from the official side of the company. This also applies to all companies that operate online today, even one of them such as Telkomsel which is still standing bravely since ancient times.

What is Halo Telkomsel call center?

I’m sure a lot of people have similar questions because they’re also curious about what the actual use of a call center is that only requires a few people when there are only bugs or glitches.   Of course, the existence of this call center is a type of company that pumps hands so that it can help its users if they experience problems when using the service.

Because the problems faced by each client are also different, usually many of them are agitated this time when they come to GraPari Telkomsel to ask questions and get solutions to the problems.

Thanks to the increasingly advanced technology today, the company is also able to increase the range of services according to the needs of its users. So that the company can innovate by providing services to Telkomsel service provider users.   Telkomsel cards are divided into several types, such as Halo, Simpati, Loop and As.

Of course, with different cards from Telkomsel, customers not only have the same problem, but also very different. That is why the company released an innovation  to provide some Halo call center services , so that all the problems mentioned above can be effectively solved.

24-hour call center for Telkomsel users

For those of you Telkomsel  users , you don’t need to worry if you experience problems even though you are in the middle of the night.

Of course, with a  halo call center, it will not make you leave the house and go to the GraPari Telkomsel store  , because you will only be served by contacting the call center.  it can be done either for a fee or for free.

This method can be done if you want to contact the call center by calling 188 so that postpaid users get free services. In terms of paid services, prepaid users are familiar with every call of Rp300 if they call 188. There is also an option for you if you want to contact him with a different operator number, which is 08071811811.

Social media-based customer service

For those of you who use social media such as Facebook, Instagram, and Twitter, accounts with usernames @Telkomsel become familiar, even if you accidentally. Maybe many of you think that social media accounts are just ordinary social media accounts that companies only use as a standard procedure for displaying their products.

Although the social media is not limited to its activities, because it turns out that the account was created by Telkomsel itself  so that it can also be used as a form of customer service or as a call center for social media users when they have problems with Telkomsel providers.  , You can complain about the problem through social media.

If you want to complain about a problem with your card, you can try complaining about it through some social media platforms like Twitter. Thus, all you have to do is send an instant message to your Twitter account @Telkomsel the problem you are facing. Later, customer service will offer solutions or answers to the problems you are currently experiencing.

All of you who are  loyal Telkomsel customers  , it is highly recommended to follow social media from Telkomsel, because in addition to being able to use it as a call center, you can also get interesting information about the offers offered by Telkomsel.

 Telkomselin  GraPari-offline-myymälät

If you try to contact the call center either  through social media or the  Halo call center via a phone call, but do not get a good response due to signal limitations.   namely GraPari Telkomsel.

By visiting telkomsel grapari  , of course, it allows you to get solutions to all your problems. Some  of the problems or requests for  Telkomsel customer service that come to Telkomsel stores  are reactivating the lost number, you can also update the 3G card so that you can enjoy 4G service access, replace the new card, because the old card has been lost.

If you visit GraPari Telkomsel, the advantage is that the solution offered by customer service can definitely be overcome so that there is clarity and results when visiting the store.       , whether it offers a new card or something else.

There are several reasons why you should not hesitate to contact services from Telkomsel. Because it is undeniable that many people have real problems, yet they are lazy to complain to the halo call center because many of them imagine that they do not have a clear solution.

In fact, for Telkomsel users  , they all also recognize that the services provided by Telkomsel through customer service are very satisfying and always offer the best solution.

Compared to other network provider users, we can see that Telkomsel is a provider that ranks first in the number of users and also the quality offered.      solving problems from the network;

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