Not only presenting quality products, sennheiser also provides sennheiser services to its customers. This service is provided to solve the problem of your audio device. This service we recommend, used when you use products from this brand.
Not only more familiar with the product, the quality of the technicians who d i have already have a license from the company. Because they are fully responsible for the quality of the product. So they are unlikely to disappoint customers with unqualified technicians.
Another advantage when using sennheiser service center services is that complete spare parts are owned. When it requires replacement of components, there is no need to worry about their quality and fit. Another advantage, the price of service willingtif is cheaper, because it is part of the product service.
But before going to sennheiser service center to get the service, you must identify first, whether the product really needs repair. Sometimes the user does not know the actual goods are in good condition. Here are the ways that can be done to identify the condition of one of their products, headphones.
Identify Headphone Problems Before Going to Sennheiser Service Center
Before pressing the button and changing the settings, see if you find the source of the problem. It could be that the problem comes from other devices such as mobile phones or applications used by voice sources. Because, it uses headphones first to other devices. Whether it can function properly or not, make sure the other devices can function properly.
You can also use wired headphones or pluginbluetooth headphones. The last way is to try to install other products if you have them. If the condition is normal means that your headphone is in good condition. If the condition remains bad you need to find the problem faced again.
If headphones can’t be plugged into android it’s usually the easiest to fix. First you have to check the manual first. Because there are some headphones go into pairing mode automatically when they first use it.
If the headphone does not appear on the device, it may be necessary to read the manual to get the datato put it in pair mode. There are also headphones that require holding down the power button for a few seconds. But some mainly have control centers, have their own methods.
Other Ways that Can Be Used for Early Identification
You have to make sure between warskanot connected with other headphones. There are some headphones that can beconnected with some devices, while others cannot. Therefore the settings can be from the device that was first paired. Therefore, disconnect the connection first, then it will automatically return to the initial mode.
Another way is to disconnect other headphones with the same tone. Make sure your phone isn’t connected to other headphones in the room. Because they will connect automatically when the network is turned on when it is still within range. The initial action is to remove the old bluetooth device from the phone.
The next problem that needs to be seen before going to sennheiser service center, mengrecharge the battery if the battery is running low there may be problems when installing it. There are even instances of headphones staying on when on charge. This means the battery remains sucked in faster than expected. try connecting and charging the battery before using it.
Make sure both devices are compatible because there are some headphones or devices are revised and improved quality. As an illustration of the latest devices using Bluetooth 5. 0 can usually connect to most of the 5.0 devices you have. But there are also those who cannot connect, becausethereis a new model. Check those points to make sure both devices are compatible with each other before contacting sennheiser service center.
Looking for Problems In Case of Distortion
If you can insert a headphone but it doesn’t produce good audio, maybe the music quality is lower than it should be. There could also be some problems with wireless connections. Check the music source before you search for the following troubleshooting. Make sure that static is not attached to the music source.
It’s also possible that you’re playingmp3s with low bitrates. Another possibility is that your streaming service has been set up by default. You can see it using other Bluetooth. Please identify if you have a good condition.
To check other masalah, coba You turn off bluetooth, remove all pairs headphone, turn off the phone, reebot, and pair again from scratch.
If you hear music in a room, it may be too far away. It can also have too many obstacles on its path. It is also disrupted with other networks that use wi-fi and other connections.
If you have Wireless or wire-fr ee features, you might listen with just one earbud at a time. But you have to do it a certain way. For example, by entering double mode and using only 1 earbud. Ketika will make a connection between the two the results are not good. Look at the manual to see the correct procedure for listening with one earbud.
To get the best quality, it should periodically update the firmware. By using the official application and updating the firmware as a whole the quality will improve. You can also use a companion application can solve the problem.
If you have an app please try turning off addfeatures such as equalizer, noise-canceling and other processing can cause distortion. In fact , you have to turn off the built-in programs from the phone such as the voice adaptation feature from Samsung.
To get good quality, usually electronic devices use a choice of HD audio code or codecs that you can turn on or off. But the two are connected with different codes. to see if the audio improves please match the code.
If you are trying to use a headphone PC you may have 2 types in Windows sound settings, 1 for stereo, 1 for phone calls. Please turn off one of them to get stable headphone sound quality. To turnit on click the speaker icon, swipeat the audio and be sure to select headphones.
Looking for Problems If Using with 1 Earbud
Before contacting sennheiser service center, bisa also a problem occurs when you listen to music using 1 earbud which is the problem. Reconnect the earbuds to repair the connection between the two. If necessary turn everything off then turn it on again. So it will try to find a reconnection between the two.
As we explained earlier, early models often have a special fairing method for listening to singles and it’s possible that you accidentally entered a double setting by yourself.
Try removing them all and reattaching them in 1 or double mode. If you still don’t get the best quality, go back to manual to get the best recommendations in use.
The above actions confirm whether the problem occurs with the headphones or there are obstacles outside the headphones. If obstacles occur in use, improve the use to get good ter quality. But if the quality does not improve, there is a problem with the headphones, please contact sennheiser service center.
If this happens, you need the services of sennheiser service center toidentifyit. Please contact the best technician and closest to your location. To getannyes, please contact customer service that you can get on the Indonesian website.
Please submit your complaint, get information about the handling of the nearest technician. When meeting the technician, be sure to ask in advance about the picture of his condition. Then how much is the cost needed and the time of work. When it feels that the cost is still affordable, you can fix it. But when baiya is not much different from buying new, it is better to buy new. It is also important to make sure the damage becomes part of the handling of sennheiser service center for warranty or not.