Don’t understand shared service centers? Check this information : SNAPTIK
Don’t understand shared service centers? Check this information : SNAPTIK

Don’t understand shared service centers? Check this information : SNAPTIK

Don’t understand shared service centers? Check this information

A service that is summed up as a shared service center or often an SSC is a service to be shared to divide the work or overcome limitations, | from sources owned by both the company and the technology, it is said that such services are service services that are shared with other company lines so that it does not have to incur additional costs to be able to get their own service line|

It can be said that such services are compulsory services that companies must own if they are to optimize how their company performs| In fact, the government itself has also implemented such a system for PSUs so that how can these businesses maximize without costing expensive maintenance|

For the common man, there may be many of them who are not very familiar and know for sure what is meant by such a service, because it is not easy to know the service|

A simple explanation of shared service center services

Because many rumors say that if the sharing service or SSC is the kind of service that is able to improve optimization in a company, then knowledge is needed to know more about what SSC is| Becausethere are a lot of problems especially for companies. Ifyou can implement such services in the company, of course it will bring benefits to the company so that it is more optimal|

In short, a shared service center is a department of service services or functions that will be able to overcome resource limitations. Because using this idea would create a burden on the company that must be able to chase the target by spending the least possible cost| This is because they don’t need to spend money to buy a technology or other supportive item as it can already be done through SSC|

Using this concept, it really aims to only be able to reduce costs for the company’s operational area and improve the reliability of services in the company| Because the organizers and agents of shared services must always provide supervision regarding the course of service provided by the leadership of many experts in their field|

It can therefore be concluded that this SSC is a unit or agent in a company that provides service services to be able to divide usage so that it can be used in all parts of an organization of a company|

The main benefits of using a shared service center

Even realizing the benefits that can be derived through the concept of profit and service, it chooses some business entities to implement or implement this concept| Some examples of these are shows like Telcom Group and PT Pertamina which are one of the largest competitors in Indonesia that implement shared service centers | of course, they are aware of some of the benefits of using this shared service.

One of the benefits of using the shared service concept is that it is a means of being able to reduce costs that need to be spent because it can continue to optimize the company’s performance by spending relatively efficient costs| So that using this service will definitely be able to improve business operations in a company| As a result, the company  does not need to allocate relatively large investments  for devices alone|

It feels that increasing credibility in a company is definitely an added cost if it has implemented the use of shared services| If you experience such benefits, of course, it will be of great benefit to the company as in the end it will focus as it optimizes customer satisfaction|

Another benefit is to be used as decision support| Because it sets out to produce data submitted and analyzed using a shared service, it becomes reliable data and ready to be implemented.

A simple example of implementing a shared service center

Perhaps there are still many of you who don’t know for sure what SSC | This is natural because most of the people who understand this term are those who work in the company sector, especially in company development| In order to be able to know how the concept of such service, a true example is needed to be able to describe the service|

We will take a simple picture that can now be illustrated to implement this idea| One of them is a post office-like company that has started implementing sharing services| This company will be able to develop and manage HR, accounting, and asset functions using these services.

Before using this service, every post office must use each department’s support function system. For example, the Department of Finance, Human Resources and others | However, since the implementation of the concept of this service, not every post office needs to have this division as it can be decentralized based on some areas to provide the same service to open many post office branches|

That is why not all post offices now need a support department like the one mentioned above so that they will be able to enable the company to reduce operational costs and reduce the number of employees| The cost of personnel reduction can be allocated to the business sector such as efforts to deliver goods or withdrawal of goods| So that it enables the company to run more optimally and effectively without much cost|

Barriers to implementing a shared service center   in a company

While it is generally known that such services can actually provide significant benefits and optimizations to companies, there are unfortunately many companies that  have not been able to implement or implement shared service centers due to some constraints or challenges|

The biggest hurdle for a company is, of course, if they are to implement services such as the ones mentioned above, of course they must be able to change or reorganize the management structure| In addition, the company must also be able to assess how its operations can be handled and manpower as per the goal in achieving the company’s goals|

Therefore, in order for the company to pay more attention to the determining factors for the success of the company when using or implementing this service, the company needs to develop adequate resources and infrastructure| The solution is to try to communicate this implementation by holding a meeting with senior management to effectively implement the change|

It can be concluded that the implementation of these services is one of the solutions to improve business quality in this digital age and maximise the task| As a result, the application of this concept can optimize the company by spending as little as possible so that the company can operate more effectively|

In order to get sustainable benefits, especially in the long term for the company, however, it is necessary to think of a strategy to optimize the job in the company in order to get a certain profit| It is necessary to allocate a portion of the company to improve the overall performance of the company| That is why  the application of shared service centres plays  a big role in realizing the above|

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